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Front Row Insurance Brokers

Frequently Asked Questions

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You are able to increase your policy limits after purchase. These changes can be made by logging in to our self-service online portal Front Row Backstage.

Amendments to the coverage cannot be back dated. For all other change requests, please contact us.

Note: once coverage is purchased, the premium is fully earned and non-refundable. The policy cannot be extended.

Once you have purchased coverage, you will have access to Front Row Backstage, our self-service online portal. From Backstage, you can issue certificates to the following parties that are asking to be added as loss payee and/or additional insured:

  1. Municipalities/Cities for the purpose of granting permits for filming operations.

  2. Lessors of premises Rented/Leased to the Insured for occupancy for filming operations (except for long term leases).

  3. Equipment rental companies, but only with respect to the maintenance, operation or use of the equipment by the Named Insured.

Under no circumstances should the certificate wordings be altered, added to or amended in any way.

UNDER NO CIRCUMSTANCES SHOULD A CERTIFICATE BE ISSUED WITH RESPECT TO A SPECIAL EFFECTS COMPANY, PYROTECHNICS COMPANY, STUNT COORDINATORS, AIRCRAFT COMPANY (Including drones or UAV operators) OR SIMILAR TYPE OF ORGANIZATION WITHOUT PRIOR WRITTEN APPROVAL FROM OUR OFFICE. If certificates are required for other than the above purposes, our office must provide said certificates.

If a certificate you issue with this form is rejected by a vendor, please do not hesitate to contact our office and we can help to provide a document that meets their requirements.

Note: The company/individual/partnership entering into equipment rental contracts and location agreements should be consistent with the Named Insured you enter for this policy. The Named Insured has special rights and duties. These rights and duties are explained in General Rules of the policy wording.

Video: Steve Beatty explains the "Named Insured"

Individual

If you are applying as an individual, please list your full legal name in the Named Insured box.

Partnership or Joint Venture

If you are applying as a Partnership or Joint Venture please list you and partners or co-venturers full legal names.

Trade Name/Unincorporated Company  

If you are applying as a company that is not incorporated please list your full legal name and your unincorporated company name by including the acronym dba (doing business as).  An example of how to correctly list your name in this scenario is below:

Jane Doe dba ABC Production  Company

Corporation

If you are applying as a Corporation, please list the full legal name of your corporation including the company’s designation (i.e. Inc. Ltd, Corp.)

Note: if you need to list vendors (i.e., rental houses) or locations as an additional insured or loss payee, they should NOT be listed as the Named Insured. When you purchase the policy, you will be supplied with a blank certificate of insurance. This certificate will allow you to add loss payees and additional insureds to your policy as needed per the terms and conditions of the policy.

Currently, in Canada, there are no film insurance policies for COVID-19. All of the insurance companies are excluding communicable diseases (including COVID) on their policies. It is kind of like after 9/11, all of the insurance companies introduced terrorism exclusions and they are still on those policies. It doesn’t cost the insurance companies anything to keep these exclusions on their policies, so they tend to remain on the policies indefinitely. Read more in this blog post.

This online program is currently only available for Canadian residents and Canadian-registered companies. Are you in the US? Click here to request a quote

No, it is important to note that coverage is only provided for rented equipment. If protection is required for the equipment that you own, please contact our office.

This coverage is designed to protect against all sums that the insured shall become legally obligated to pay for bodily injury, property damage or personal injury to third parties arising out of the operations of the insured production. It includes the cost of a lawyer to defend you.

This policy excludes liability arising out of the use of motor vehicles, aircraft or watercraft (based on size).

This policy excludes liability arising from stunts, or hazardous activities.

The commercial general liability also includes coverage for tenant legal liability (coverage for your professionally used rented premises), Employers Liability (Canadian employees only) and Non-Owned Auto Liability* equal to limits chosen. The commercial general liability / tenant legal liability coverages would not apply to personal residence or any activities outside of those of the insured production.

This policy is subject to the Field of Entertainment endorsement.

If you purchase Commercial General Liability, Third Party Property Damage is automatically included. Third Party Property Damage provides coverage against all sums the insured shall become legally obligated to pay because of loss of, injury to, or destruction of property of others in the care, custody or control of the insured. Please note that Third Party Property Damage is only available when the Commercial General Liability is also purchased.

*Non-Owned Automobile Liability coverage extends to vehicles rented for 30 days or less.

This is coverage for hired automobiles which are property of others for which the insured is liable and which are stolen, damaged or destroyed during the term of coverage while such property is used or to be used in connection with the declared production. 

Coverage is for physical damage to the vehicles and does not include third-party liability coverage. If this coverage is required, please contact our office.

See alsoI'm renting a car (in Canada) for my production

  • A policy may be purchased up to one month in advance and cannot be backdated or extended.

  • This policy can only be used for the declared production. Any additional production requires a new policy to be purchased.

  • The policy period is 15 consecutive days from 12:01 am of the date chosen. If you choose to purchase your policy on the same day you want the policy to go into effect, the policy begins at the time your confirmation email is received with the policy documents.

  • Please ensure this provides ample time for your shoot as well as picking up and dropping off rented equipment, if applicable, as the policy cannot be extended for any reason.

Note: you should have coverage for the entire period where you have liability exposure, not just during the time that you have gear or are using filming locations.

The following type of productions can be covered under the policy:

Television Commercial, Infomercial, Documentary, Training and Educational Film, Short Drama under 30 minutes in length, Music Video, Public Service Annoucement, Demo, Animated Projects, New Media Content, Online Content, Webisodes, Specials, Sizzle Reel or Teaser, Still Photography Shoot, Film Clips, Conference Footage.

If your production does not appear in the above list it will not be covered.

Please note features and reality shows cannot be covered under this policy. If you require coverage for a feature or reality show, please contact our office to arrange a quote.

This is coverage for rented props, sets, scenery, costumes, wardrobe and similar theatrical property. It provides coverage against direct physical loss or damage to said property.

Please note the following sublimits: 

Antiques, fine arts, jewelry - $15,000, deductible $1,500

Aircraft/Watercraft/Railroads in motion - $10,000, deductible $1,500

Short Circuit/Electrical Disturbance - up to $50,000, not to exceed the Props, Sets, Wardrobe limit. Deductible $1,500

Replacement Value - this is the cost to repair or replace the property/equipment with the same or other similar property of comparable material and quality used for the same purpose without deduction or depreciation.

What is the deductible?  The rented equipment deductible is $1,500 per event.  This applies to any one incident, not per item.

VIDEO: What is a deductible?

Coverage under this program is for shooting within Canada only.

Rented equipment provides coverage for direct physical loss or damage to rented equipment up to the selected limit, subject to the terms, conditions, and exclusions of the policy.

All equipment is full replacement cost coverage for: theft, damage, breakage, fire and loss of use. This includes damage caused by Earthquake and Flood. Please note, the insurer reserves the right to repair damaged equipment when possible.

Please note that coverage under this policy is subject to a Locked Vehicle Warranty: This clause does not apply to property which is under the control of a common carrier. Warranted by the Insured that any vehicle in which the property insured is carried is equipped with a fully enclosed body or compartment, and the Insurer shall be liable in case of loss by theft from an unattended vehicle only as a direct result of forcible entry (of which there shall be visible evidence) into such body or compartment the doors and windows of which shall have been securely locked.

The insurance company providing the short-term production insurance coverage is Intact.